Silicon Software’s quality management system addresses all value-generating tasks using clearly defined, efficient and market-driven processes: from new client acquisition/customer inquiries and rapid order processing, to actual technical advising, planning and development, to long-term customer service, including training programs offered by Silicon Software that enable customers to implement Silicon Software solutions in the most optimal manner.
Successfully ISO 9001:2015 Certified
Silicon Software GmbH’s quality management system has been ISO 9001 certified. In accordance with the DIN EN ISO 9001:2015 certification standard, a company-wide quality management handbook has been issued in which all procedures relevant to process quality compliance are combined and clearly documented for all Silicon Software employees.
The norm now also takes into account the dealing with process and product specific risks and chances. In addition, the top management is more deeply integrated with regard to commitment and cooperation.
“With this certification, we underscore just how firmly Silicon Software stands for the highest quality and reliability, and this signals to our customers that constant optimization of our products and services and our high standards for customer focus aren’t just lived every day, but are permanently anchored in our company processes.”
Dr. Dietmar Ley, Managing Director of Silicon Software