Efficient and Market-driven Processes
In the areas of hard- and software development, quality is a crucially significant topic, making effective quality management essential for the success of product development and client projects.
Silicon Software’s quality management system addresses all value-generating tasks using clearly defined, efficient and market-driven processes: from new client acquisition/customer inquiries and rapid order processing, to actual technical advising, planning and development, to long-term customer service, including training programs offered by Silicon Software that enable customers to implement Silicon Software solutions in the most optimal manner.
Successfully ISO 9001 Certified
Silicon Software GmbH’s quality management system has been ISO 9001 certified. In accordance with the DIN EN ISO 9001:2008 certification standard, a company-wide quality management handbook has been issued in which all procedures relevant to process quality compliance are combined and clearly documented for all Silicon Software employees.
Further elements were added to our quality management with the introduction of the Balanced Scorecard system within the company, as well as the implementation of systematically established risk management. In this regard, Silicon Software is already optimally equipped for the next step in quality management, ISU 9001:2015 certification, which — along with other innovations — also places more emphasis in particular upon the appropriate handling of process- and product-specific risks and opportunities.
“With this certification, we underscore just how firmly Silicon Software stands for the highest quality and reliability, and this signals to our customers that constant optimization of our products and services and our high standards for customer focus aren’t just lived every day, but are permanently anchored in our company processes.”